You may return an order received by post within 30 days of receiving it no explanation needed just email or call us to let us know the order number being returned.  Email  or call 01202 855109 (local call rate)



Laceeze Ltd, Trafford Pines, Heather Drive, Ferndown, Dorset, BH22 9SD


Any return is subject to the following conditions:

The product must be unused and with the original packaging.

You will receive a full refund of the purchase price returned to the original payment method within 24 hours of the return arriving. This may take up 3-4 days to show on your statement.  

Customers are responsible for returning the item safely to us and paying for return postage (except in the case of faulty items see below)


No quibble exchange for faulty goods:

Sometimes a product may arrive which doesn’t meet our high quality standards, if you feel that you have received a faulty item please contact us at or call 01202 855109. We will dispatch a replacement item within 48 hours.

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© 2019 by Laceeze. Proudly created by

*Disclaimer:  This product is not suitable for children under 3 years of age. This product is not a toy. This product may need adjustment in extreme weather conditions and for best results single tie the lace knot. Company registered no: 10431964. Registered address as Trafford Pines, 11A Heather Drive, Ferndown, Dorset, BH229SD.. Patent applied for, application GB1705219.2